Support

We answer every message, usually within a day.

Common questions

I entered my email but didn't get a code

Check your spam folder. If the email says there's no active account yet, it also has your next step. Codes expire after 1 hour; you can request a new one from the app after 60 seconds.

How do I cancel or change my subscription?

Subscriptions aren't managed inside the app. Write to support and we'll sort it out the same day.

Is my data private?

Your streak, relapse log and reflections never leave your phone. See the Privacy Policy.

Deleting your account

In the app: Settings → Delete account. It removes your login from our servers and wipes everything stored on the device.

I'm in a crisis

NewMan is not a medical or emergency service. If you are at risk of harming yourself or others, contact local emergency services or a crisis line right now.